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When is a client a friend?

By | Client Communication | No Comments

This weekend I was able to spend some quality time with old friends. Nothing really planned, it just kinda happened. It made me think about my many years as a Financial Advisor, when oftentimes, after many years of dealing with a client, at what point did the relationship tip over the “client zone” into the “friendship zone”? Now let’s face it, most client relationships can never fully tip over into the friendship zone in the same way as your relationship with your bud from high school can. Or even the relationship you may have developed with other moms in the neighbourhood, or parents from coaching softball. But there comes a time when after many years of advising clients about their money that an intimacy develops between client and Advisor. In my own experience, I found that the line between client and friend can appear to become blurred. The demarcation of that “line in the sand” between friend and advisor can seem to move, especially in times of distress that the client has. Its during those times that  the Advisor is oftentimes the quarterback for finding a solution. Its at those times that I found my work as an Advisor most rewarding. When a client would ask “what do you think?”, and then actually take your advice. It’s when clients don’t take our advice that it gets hard. I often found that, even if the advice I gave may not have been taken, I often wondered about the nature of the relationship. Just when I thought after all those years of building trust by creating a plan, ensuring it’s execution and perhaps even modifying it as circumstances merited, that I would…

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Thankful Friday

By | Mindset | No Comments

[otw_shortcode_button href=”https://www.facebook.com/johnmccubbin777″ size=”medium” icon_type=”social foundicon-facebook” icon_position=”left” shape=”square”]Like Us[/otw_shortcode_button] I hate administrative tasks. But I love being an entrepreneur. This morning I had the wonderful privilege of updating my Mac software and operating systems. It was “supposed to” have been done last night while I was busy snuggling my wife and dreaming of all the great things today holds. But then that darned message popped up- restart now to update (or some such techno gobbledegook). So I hit the restart now button. Thirty minutes later, my world started again. Gave me time to pay some bills, check emails (thank God for iPhones!). But I lost my creative edge. I had been busily doing social media blogs and thinking about what inspirational message to craft here today. I literally felt a slump developing because I hate administrative tasks. But, true to the message I had been pontificating about in my social media up to that point, I decided to take a stand for my dream. I became thankful. Thankful that I had a business. Thankful I had revenue from that business to pay the bill I just paid. Thankful that my message is bringing hope to a hopeless world. Thankful that the entrepreneurs who have come to rely upon me have placed their trust in me. Thankful that I had an amazing time of spiritual connectedness to my God this morning and for that great cup of coffee I had. Thankful simply that today is full of opportunity. What are you thankful for? Tweet

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Solve your client’s problem by changing your message

By | Client Communication, Marketing | No Comments

If life were consistent, nothing would change. It may seem a little contradictory, but in order to stay relevant to your message, you are going to need to adapt it to the changing times we are in. Watch this video and get some practical tips on how you can keep you message relevant, interesting, easy to understand and provide a ton of value to your ideal client. Tweet

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Excellence Inhibits Your Genius

By | Mindset | No Comments

You may be really good at what you do for a living.  In fact, you may be excellent at it. Being excellent at something has its merits. Your boss may love you. Your peers and customers rave about you. You may even like your chosen job or business you started. You may even get paid well for it. But did you realize that your excellence is holding you back from your genius? Operating from that place of genius is  that place where you are in “the zone” and are able to do things like no one else around you. It’s where you are able to operate with a level of creativity that delivers so much value to those around you that you often wonder deep down why you don’t have more time to operate from that place. Most of us spend years in a certain job/career or even start a business with an eye towards accomplishing an end. For many, they even get really good at what they do- perhaps even excellent. But the ability to function at a level of genius is fleeting at best (if ever). Operating from your genius is what you were created to do. The problem is, most of us never slow down to take stock of what our genius really even is. The clues for our genius are all around us. The best place to start to piece the puzzle together is to ask others what they think you are a genius at. Don’t be shy! We all have a genius ability. If you can’t get past the fear of even thinking about asking a trusted friend or loved one to tell you what they think you…

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Can you trust your instincts?

By | Mindset | No Comments

Can you really trust your instinct? We have all had those moments when we just knew we should have done (or not done) something, but we didn’t listen to that little voice deep inside of us. We went ahead and did what seemed like the “obvious thing” to do was. But what was the cost? Watch today’s video and see what it cost me! Tweet

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FLOW: When everything is easy

By | Mindset | No Comments

Flow…it’s one of those sensations we get when everything just seems sooo easy. Can you remember a time recently when you have had one of those moments? That type of moment when there was no anxiety, no pressure, just an easy and calmness that you operated from and were just full of joy in that moment, no matter what it was you were doing? Its almost impossible to put into mere words the simplicity of that moment, yet the complexity of the fulness and completeness you felt at the same time. It’s almost like trying to describe the smile of a loved one, after a long journey of being apart. How does one fully communicate the appreciation, the joy , the absolute harmony of two souls connecting as one in just pure respect, adoration, love and at the same time the sense of relief that “yes, you are still in my life”? Well as crazy as it seems, I had one of those moments this morning, not with a reunion of the magnitude of reuniting with a loved one after a long journey apart. It was much simpler. It was a moment of flow. A moment where everything seemed easy. Where I was at one with my surroundsings. I was totally present in that momen. My mind was in a frame of total appreciation for the moment for what it was, without any competing interests or distractions making their way into the sanctity of that moment. You see, my wife Denise and I sold our home, downsized to a townhouse in the downtown of Toronto recently, which puts us in close proximity to bike trails and the waterfront. I have…

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